Question: Will Telus waive connection fee?

Telus has been waiving its $40 connection fee at retail stores for business customers, but the temporary measure is coming to an end starting May 6, 2020, according to documentation seen by iPhone in Canada. The memo says Telus will “once again be charging the $40 Connection Fee on all transactions.”

How do I get my Telus connection fee waived?

Telus says if you sign up for pre-authorized payment within 30 days, you can save $5 off the connection fee, if you did your transaction in-store or over the phone. If you do your transaction online, the fee is waived.

What is a connection fee Telus?

According to Telus, “The connection fee includes a SIM card and access to a Telus team member to process your activation or renewal along with other exclusive Telus services like Smart Start, Learning Sessions and the Device Checkup App.”

What is application purchase on Telus?

When youre purchasing an app from your mobile store it gives you the option to charge it to your Telus account, but you need to set it up online.

Can I get my upgrade fee waived?

When it comes down to people who dont want to pay any kind of upgrade fee, the primary option is to do the upgrade yourself and get rid of 50% of the fee. In case you want additional waiving, you will need to call customer support and ask them for the waive.

Why is my first TELUS bill so high?

Your first TELUS bill will be somewhat different from future TELUS bills. That is because we bill you 1 month in advance and your activation day may not align with your bill cycle date, which is why you would incur a partial charge. Partial charges result in a first bill that could be higher than subsequent bills.

How can I get out of TELUS Internet contract?

If you want to cancel your services with TELUS, were happy to help. Heres what to do: Call TELUS at 310-2255 for a representative to review your account, discuss solutions and update your account status. Pay any outstanding bills and charges to your account.

How much is TELUS cancellation fee?

If you cancel your service term you will be subject to a cancellation fee. The fee is $20 per month for each remaining month on your service term with a maximum of $400 and a minimum of $100.

Can Verizon waive the $30 upgrade fee?

As stated earlier, typically Verizon does not waive an upgrade fee because the money is used for something that will benefit the customer in the long run.

Why is my Telus phone bill so high?

Your first bill is pro-rated, so it would appear higher than what you were quoted. The first bill is always charged from day of activation till your billing cycle, plus an extra month in advance. There are several rate plan options and add ons which can be used to help reduce the monthly amount of the invoice.

Why does my Telus bill say I wont be charged this month?

It just means you have nothing to owe since already paid your bill. They have a weird way of saying it.

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